Terms of service

Terms of Service

Overview
This website is operated by KnitWise Fibers. Throughout the site, the terms “we,” “us,” and “our” refer to KnitWise Fibers. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and merchants. If you do not agree to all terms and conditions, you may not access the website or use any services.

Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code.

Products & Availability
All products are hand-dyed in small batches and are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

We make every effort to display colors accurately, but we cannot guarantee your screen’s display will be precise.

Pricing & Payment
Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or unauthorized transactions.

All payments must be completed at checkout. Orders will not be processed until payment is received.

Order Accuracy
You agree to provide current, complete, and accurate purchase and account information. We are not responsible for delays or issues caused by incorrect shipping information.

Shipping
Shipping timelines are estimates and not guarantees. Once an order is handed off to the carrier, we are not responsible for delays, lost packages, or delivery issues.

Customers are responsible for any customs duties, taxes, or import fees.

Returns & Refunds
Please review our Return & Refund Policy for details. By purchasing from our store, you agree to those terms.

Intellectual Property
All content on this site, including product names, photos, branding, and written content, is the property of KnitWise Fibers and may not be used, reproduced, or distributed without permission.

Third-Party Services
We may use third-party providers (such as payment processors and shipping carriers). We are not responsible for their performance or policies.

Limitation of Liability
To the fullest extent permitted by law, KnitWise Fibers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Indemnification
You agree to indemnify and hold harmless KnitWise Fibers from any claim arising from your breach of these Terms or misuse of the Service.

Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page.

Contact Information
Questions about the Terms of Service should be sent to:
alycia@knitwisefibers.com